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Return Policy - Apparel items
We trust you will be satisfied with your purchase. However, should you decide the merchandise is not satisfactory the return policy is stated below.
The merchandise will be mailed back to us. Also, please note that if you choose to mail the merchandise back, you will be responsible for the postage. We recommend that you insure the package and ship via traceable method. No refunds are given on shipping and handling charges.
Address package to : Butafrog, Inc.
115 Channel Circle
Lake Mary, Florida 32746
We will issue a refund in the form and amount of the original tender paid (including sales tax if applicable) when each of the following conditions have been met .
1. The merchandise must be returned within (30) calendar days of purchase.
2. The merchandise must be in its original, unused condition unless there is a manufacturer's defect.
Exchanging an item- Apparel
If an item needs to be exchanged ( color, size) , please email dtaboh@hotmail.com upon receiving merchandise for availability. Securely pack the merchandise in it's orginal unused condition and ship via traceable method to:
Address Package to: Butafrog Inc
115 Channel Circle
Lake Mary, Florida 32746
No refunds are given on shipping and handling charges, please specify which item is requested. If the requested exchange item is not available, you will receive a refund in the original form of payment ( including sales tax if applicable).
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